Microsoft Dynamics 365 Marketing Insights: Latest updates

Best Practices for Setting Up Effective Alerts in Dynamics 365 CRM

Are you tired of missing important updates in your CRM system? Whether it’s a hot lead, a critical support ticket, or an overdue invoice...

2025 release wave 2 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Microsoft Copilot offerings

The 2025 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot offerings introduces new capabilities that help orga...

Dynamics 365 Field Service : Perform inspections, including adding ad hoc inspections

Inspections in Dynamics 365 Field Service provide technicians and service agents with a structured and standardized way to capture inspection ...

Create Email Templates Using Custom HTML In Realtime Marketing

I’m a huge advocate for using the out of the box email template editing experience in Customer Insights – Journeys. It’s got...

[New Feature] Approval Management App in Microsoft Dynamics 365 Finance and Operation

Microsoft has released a new feature “Dynamics 365 Approval management” for Microsoft Dynamics 365 finance and operations which currently supp...

I wrote a book! Extending Dynamics 365 Finance and Operations Apps with Power Platform

I guess that most of my readers will already be aware of this, as I’ve been spamming LinkedIn with the news: I wrote a book! The book is...

Announcing public preview of Dynamics 365 Store Commerce Self-checkout

The self-checkout solution in Dynamics 365 Commerce utilizes the same Store Commerce app in self-checkout mode, allowing retailers to quickly ...

Dynamics 365 Sales Conversation Intelligence with Royi Ronen

In this podcast episode, the host delves into the topic of Dynamics 365 Sales Conversation Intelligence with Royi Ronen, a Principal Data and ...

Strengthen Customer Lifecycle using Maps within Microsoft Dynamics 365 CRM

“Be attentive coz one cannot predict the changing course of a tide”- Anonymous Have you ever tried watching a pot of milk being boiled over a ...

Dynamics 365 Reporting Tools

For any organization, reports are an integral part to helping your team’s function whether it's to pass information to your clientele or to di...