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Microsoft Dynamics 365 Marketing Insights: Latest updates

Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.

Let your custom Agent search Knowledge Articles in Dynamics 365!

Wouldn’t it be great if your custom agent could do more than answer questions? If it could actually help customers resolve their issues withou...

1 day ago

Dynamics 365 Field Service : Add products and services to incidents

When delivering field service, standardizing how issues are resolved helps improve efficiency, consistency, and customer satisfaction. Dynamic...

22 days ago

Dynamics 365 Field Service : Set up resource pools and crews

In Dynamics 365 Field Service, setting up resource pools and crews helps organizations manage their workforce more efficiently, especial...

28 days ago

Dynamics 365 Business Central online customer milestone (How many customers does Business Central have?)

Date Online Customers 2025.04.08 45,000 2024.07.17 40,000 2023.11.01 30,000 2025.04.08: Just announced at Directions North America, Business C...

2 months ago

Discover the Latest 2024 Updates to Dynamics 365 Lead Qualification

In the latest Dynamics 365 2024 release wave 2 plan, Microsoft has improved the Lead Qualification Process, enabling administrators to customi...

9 months ago

Business Central 2024 wave 2 (BC25): Extend AL interfaces

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

9 months ago

Business Central 2024 wave 2 (BC25): Use Copilot prompt actions on Document, Card and ListPlus pages

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

9 months ago

Business Central 2024 wave 2 (BC25): Replenish items for projects (Create Purchase Orders from Project Card)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available. Learn more: Link. I will contin...

9 months ago

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This video showcases Copilot, a feature of Microsoft Dynamics 365 Customer Service that introduces artificial intelligence to customer service...

2 years ago

Dynamics 365 Reporting Tools

For any organization, reports are an integral part to helping your team’s function whether it's to pass information to your clientele or to di...

2 years ago

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Microsoft Dynamics 365 Marketing Insights: Latest updates

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