Microsoft Dynamics 365 & Power Platform Articles

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Building trust and consistency: The evaluation framework behind QEA

In our recent blog, we introduced how the Quality Evaluation Agent elevates support excellence by bringing automation, consistency, ...

Microsoft Dynamics 365 Blog 11 months ago 25

Article

Today, we are making GPT-5.1 available in Microsoft Copilot Studio, alongside OpenAI’s release. This is available as an experimental model for...

Power Virtual Agents - Blog 11 months ago 27

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Copilot can now automatically reschedule flexible 1:1 meetings and personal events based on user preferences to resolve scheduling conflicts. ...

M365 Admin 11 months ago 15

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Outlook for Android will have a new, separate Copilot Chat button for users with a M365 Copilot license, improving access and clarity. The rol...

M365 Admin 11 months ago 5

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Name Pronunciation and Pronoun controls in Microsoft 365 admin center will move to People settings under Org Settings by mid-December 2025. No...

M365 Admin 11 months ago 4

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Microsoft Defender for O365 now allows triggering new remediation actions—Submit to Microsoft, add to allow/block list, and initiate automated...

M365 Admin 11 months ago 8

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The legacy SharePoint Online CDN domain publiccdn.sharepointonline.com will be retired by late April 2026. Update all hardcoded references to ...

M365 Admin 11 months ago 1

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Microsoft is introducing a dynamic onboarding wizard for frontline workers using personal Android or iOS devices to set up Microsoft Teams sec...

M365 Admin 11 months ago 9

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Microsoft has paused new customer onboarding for calendar sync between Google Workspace and Microsoft Teams effective immediately. Existing se...

M365 Admin 11 months ago 12

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Microsoft Teams is enhancing the “Activity in other accounts and orgs” panel to centralize cross-tenant notifications, reduce cont...

M365 Admin 11 months ago 1

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