Microsoft Dynamics 365 & Power Platform Articles

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Automate intent discovery and resolution with Customer Intent Agent

With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers....

Microsoft Dynamics 365 Blog 1 year ago 62

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We are announcing that the Sales Qualification Agent for Dynamics 365 Sales is now fully autonomous. This updated feature is currently being r...

M365 Admin 1 year ago 12

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SharePoint agents in Microsoft Teams Channels enable users to access and summarize SharePoint content via @mentions without leaving Teams. Rol...

M365 Admin 1 year ago 18

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Microsoft Fabric will allow Workspace Admins to assign workloads directly at the workspace level starting mid-September 2025, simplifying onbo...

M365 Admin 1 year ago 16

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The Deception feature in Microsoft Defender for Endpoint will be retired from public preview by October 31, 2025. New onboarding stops August ...

M365 Admin 1 year ago 22

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Microsoft Defender for Identity classic alerts will transition to the XDR detection platform on September 18, 2025, improving detection accura...

M365 Admin 1 year ago 13

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Viva Glint’s Team Summary report will soon export directly to editable PowerPoint slides, enabling faster, customizable presentations wi...

M365 Admin 1 year ago 9

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Microsoft Defender XDR will support Streaming API for DataSecurityEvents and DataSecurityBehaviors tables starting late August 2025, enabling ...

M365 Admin 1 year ago 14

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Copilot Chat usage in Word, Excel, PowerPoint, and OneNote is now included in Microsoft 365 admin center and Viva Insights reports, enhancing ...

M365 Admin 1 year ago 11

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SharePoint libraries will gain new document processing rule actions—copy file to, move file to, and set content type—available to users with e...

M365 Admin 1 year ago 19

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