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Microsoft Dynamics 365 Field Service: Latest updates

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Microsoft Dynamics 365 Customer Experience Analyst : Manage forecasts

A forecast is a forward-looking projection that helps organizations anticipate future outcomes based on historical data, trends, and current p...

4 months ago

Dynamics 365 Customer Service – Use Copilot to generate contextual partial email content

We are announcing the ability to use Copilot to generate contextual partial email content for Dynamics 365 Customer Service. This feature enab...

6 months ago

The public preview for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available

Hi, Readers.The public preview environment for Dynamics 365 Business Central 2025 release wave 1 (BC26) is available now. You can create it in...

9 months ago

Querying / Filtering MultiSelect Choice / OptionSet Fields in Dataverse / Dynamics 365

MultiSelect OptionSet (Choices) fields in Dataverse provide a flexible way to store multiple values within a single field. However, querying a...

10 months ago

Dynamics 365 Business Central: How to check BaseApp version via AL (Include First-party localization)

Hi, Readers.In Dynamics 365 Business Central: Countries/regions where Microsoft provides the regulatory compliance and other local functionali...

1 year ago

Upgrade Your Outbound Dialer with Omnichannel | Dynamics 365 2024 Updates

The latest update to Dynamics 365's April 2024 wave has introduced new features to the outbound dialer in Omnichannel for Customer Service. Th...

1 year ago

Business Central 2024 wave 1 (BC24): Add table and field mappings to existing integration tables (Dataverse)

Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...

1 year ago

Microsoft announce new Customer Service Admin Center

In a bid to simplify administration for Dynamics 365 Customer Service, Microsoft have introduced a new Customer Service Admin Center app. Why ...

3 years ago

Omnichannel for Customer Service – Collection

Omnichannel for Customer Service Omnichannel for Customer Service provides omnichannel capabilities for Dynamics 365. Giving us web chat, SM...

3 years ago

Power BI Delhi UG & PH UG - July Meet Up - Field Parameters in Power BI

The Power BI Delhi User Group and Power BI PH User Group are hosting their monthly meet up, which covers a topic that will surely benefit Powe...

3 years ago

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Microsoft Dynamics 365 Field Service: Latest updates

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