Microsoft Dynamics 365 Field Service: Latest updates

How to Improve User Engagement in Microsoft Dynamics 365 CRM – The Complete Guide

If you’ve invested in Microsoft Dynamics 365 CRM, you probably envisioned your team logging in daily, updating records, and using it as their ...

Dynamics 365 Business Central: How to substitute a page for another page via AL

Hi, Readers.In Dynamics 365 Business Central: How to substitute a report for another report via AL, we discussed how to substitute a repo...

Try Desktop companion application for Dynamics 365 Contact Center

One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. This is built on top of the existing Dynamic...

Introducing the Customer Intent Agent In Dynamics 365 – Part 1

You might remember my article from February, where I gave a sneak peek at the new features coming in the 2025 Release Wave 1 for Dynamics 365 ...

Clone Records in Microsoft Dynamics 365 CRM!

Imagine a customer service team at a busy call center handling a flood of new requests and inquiries. Each record, including service requests ...

Create Flexible Legal Documents from your Dynamics 365 with DocumentsCorePack

See how we quickly create our Managed Service Plan Agreement using DocumentsCorePack and CRMPlus365/Dynamics 365. Transcript This is Steve Pes...

How CPQ Complements Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM is a popular tool used by businesses of all sizes to automate interactions with clients and streamline their workfl...

Dynamics 365 Customer Voice – Concepts

Are you seeking a tool to interact with external and internal stakeholders more effectively? Look no further! Dynamics 365 Customer Voice offe...

Admin Tools for Dynamics 365

If you're a Microsoft Dynamics user, you know how painful it can be to set up user authorizations and security roles. This can often be the bi...