Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server
We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature...
Introduction Managing important documents is crucial for service operations. Microsoft Dynamics 365 Business Central 2024 update Released Wave...
Hi, Readers.The public preview environment for Dynamics 365 Business Central 2024 release wave 2 (BC25) is available now. In Dynamics 365 Busi...
If you're running an organization and need to ensure compliance, manage risk, and maintain operational integrity, audits are a must. In this a...
Starting from April 2023, Service health and Message Center will incorporate Dataverse and Power Platform in an effort to improve service heal...
The Dynamics 365 suite of CRM applications are incredibly useful tools for any organization. Whether you’re are looking to drive sales, enhanc...
Having proper business processes is crucial for the success of any organization, and Microsoft Dynamics 365 CRM is introducing a new feature s...
A recent service update for Dynamics 365 Unified Interface has caused an issue where grid columns shrink when selecting a row. This was due to...
In this tutorial, you'll learn how to call and execute workflows in Dynamics 365 portals. While calling workflows from portals can easily be d...
If you're working with Dynamics 365 SDK and need to create or update records using alternate keys, this post is for you. The post walks you th...
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