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Microsoft Dynamics 365 Field Service: Latest updates

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Dynamics 365 Fundamentals retirement

Microsoft recently announced the retirement of the Dynamics 365 Fundamental courses, exams, and certifications on 31st December 2025: MB-910 D...

1 month ago

Use session restore for seamless continuity in Customer Service

As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...

2 months ago

Forecasting case and conversation volumes in Dynamics 365 Contact Center

Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...

7 months ago

Use Solution Health Hub to troubleshoot issues in Dynamics 365 Apps (Sales, Marketing, Field Service, Customer Service..)

Using Solution Health Hub we can validate the environment’s configuration, which might get modified over time, to get an idea about the ...

1 year ago

Microsoft Purview Discovery service plan

Microsoft is rolling out a new service plan called Purview Discovery service to Office 365 subscribers, which will provide access to free vers...

2 years ago

MappyField 365: A Fun Dive into Geospatial Visualization of Dynamics CRM Data

Looking for a fun and visual way to dive into Dynamics CRM data? Look no further than MappyField 365! This tool allows you to visualize custom...

2 years ago

Migration of SLAs in Dynamics 365

If you're looking to upgrade or migrate your existing SLA configurations along with its associated workflows, this post is a helpful guide. It...

2 years ago

[Exploration] Dynamics CRM Azure-aware plug-in + Azure Queue + Power Automate

If you are curious about Dynamics CRM Azure-aware plug-ins, Azure Queue, and Power Automate, this post is for you. The post takes you through ...

3 years ago

Field Parameters in Power BI #Shorts

If you're interested in learning about Field Parameters in Power BI, then you're in luck! In this quick 1-minute video, you can learn all abou...

3 years ago

Changing Columns & Measures in Visuals Easily with Field Parameters!

This video tutorial teaches you how to easily change columns and measures in your visuals using field parameters. Field parameters are a usefu...

3 years ago

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Microsoft Dynamics 365 Field Service: Latest updates

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