Microsoft Dynamics 365 Field Service: Latest updates

Teams Phone extensibility for Dynamics 365 Contact Center generally available

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Cente...

Fixing Duplicate Dynamics 365 CRM Records: The First Step to Smarter Location Intelligence!

For professionals who are using Bing Maps/Azure Maps with Dynamics 365 CRM for Geo-Mapping, you already know how useful it is for visualizing ...

Enhance File Management with the Attachment Control in Dynamics 365

Managing customer interactions efficiently requires having all related information, documents, screenshots, and other supporting files, readil...

Azure Service Bus Integration with Dynamics Business Central and External Systems – Part 2: Financials Integration

Introduction In this blog post, we’ll explore how to integrate financial data between an external system (EXT) and Microsoft Dynamics 365 Busi...

Configuring Dynamics 365 Copilot for Case Summaries

Microsoft Dynamics 365 Copilot is a powerful AI tool designed to streamline workflows and…

GA Rollout for Microsoft Edge management service in the Microsoft 365 admin center

The Microsoft 365 admin center now offers the Microsoft Edge management service, which is a dedicated and simplified management experience for...

Use the Marketing only field to identify automatically generated marketing contact records – Dynamics 365 Marketing

The form-matching strategy defines what field(s) will be used to find the matching record. Can be found at – Dynamics 365 Marketing >...

Integrate with Dynamics 365

If you're looking to integrate your e-commerce platform, WooCommerce, with Dynamics 365 but are unsure about Woocommerce APIs, a podcast on th...