Dynamics 365 Contact Center – Handle duplicate callback requests gracefully when queues are overflowing
We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reac...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reac...
We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will re...
What’s included vs. what’s premiumRule of thumb: Standard gives you helpful, lightweight insights built into Sales (usually included wit...
Common FAQS Title SharePoint Metadata Capture Add-On for Microsoft Dynamics 365 CRM and Power Apps Description Discover how our SharePoint Met...
Scenario: Validate “Start Time” in Editable Subgrid of Appointment Table on Contact Form. Start Time cant be backdated. We want to...
Hi, Readers.Today I would like to share another mini tip about Business Central, what is Sticky Scroll for Visual Studio Code?Last week I saw ...
With the latest feature in D365 Field Service, you can easily accommodate different work schedules, holidays, and special events in your organ...
Hi, Readers.Dynamics 365 Business Central 2023 wave 1 (BC22) is generally available last week. More details: Dynamics 365 Business Centra...
Azure Communication Services uses Azure Event Grid to send real-time event notifications for chat, telephony, video, SMS, and voice calling ev...
In the process of constant evolution, businesses have found various ways to conquer their daily challenges, and technologies have been the her...
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