AI-Powered WhatsApp Sentiment Analysis for Smarter Customer Support in Dynamics 365
Customers want instant answers, personalised conversations, and human-like support, and WhatsApp has become the most natural place for those i...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Customers want instant answers, personalised conversations, and human-like support, and WhatsApp has become the most natural place for those i...
Most sales teams are managing CRM SMS conversations the wrong way! Sales teams today manage dozens of SMS conversations across Leads, Contacts...
As we step into the festive season of Christmas and New Year 2025, it’s time to rethink how you connect with your customers. In today’s custom...
Effective data management is essential for every successful business. However, data cluttered with duplicates can lead to wasted time, miscomm...
Microsoft SharePoint has announced that document processing models will no longer process files on disabled sites, effective September 2024. P...
Edit Your Opportunites Easily with the Pipeline View Editable Grid and Side-Panel. Transcript This is Steve Pestillo from P2 Automation. In th...
How to capture the ‘Referrer URL’ in Dynamics 365 Marketing forms, so you can know exactly what website the lead came from before they landed...
Love the tips from Linn because they are short and precise. Unlike me, he does not beat around the bush and goes for jugular: “if you ne...
Azure Service Fabric 8.2 Third Refresh is now available! We are excited to announce that 8.2 Third Refresh release of the Service Fabric runti...
The post ICDL leveraging the cloud benefits of Microsoft Dynamics 365 Business Central SaaS for enhanced financial control and global access a...
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