Microsoft Dynamics 365 Field Service: Latest articles

Dynamics 365 Contact Center – Understand outcomes of proactive engagements

We are announcing the availability of the Understand outcomes of proactive engagements feature in Dynamics 365 Contact Center. This feature wi...

Train Copilot to Understand and Adapt to Your Business Terms

In today’s fast-paced business environment, AI tools like Copilot in Dynamics 365 are transforming how organizations operate, offering s...

Top 5 Challenges in Territory Management and Solutions with Integrated Maps in Dynamics 365

Sabrina was the last person to leave the conference room, exhausted from the meeting. However, she felt a sense of relief as things were start...

Dynamics 365 Business Central: How to set General Journal Batch via AL

Hi, Readers.Today I would like to talk about how to set General Journal Batch via AL. I was asked this question last week.Journal batches are ...

Power apps Business Rule Interview questions and answers

Business Rule scenario based interview questions and answers – 1.When a business rule is used to set or change a field value, Does Javas...

Every first Tuesday of the month, there is a meeting that brings together a community of experts and neophytes in the field of Microsoft Busin...

Showcasing Customer Insights Through Reports In Power BI

Unlocking customer insights is essential for any business looking to boost customer service and profitability, and this Power BI showcase does...

Public preview of new custom connector enhancements

Exciting news for those using custom connectors! Microsoft has announced two new features that are now available for public preview: ...

Applying filter on Multi Choices / Multi-Select OptionSet – Power Apps / Dataverse

Say for e.g. we have 2 multi-select choice columns in our leads table, one is local (My Local Multi Choice Field) and the other field ((My Loc...

Back to Basics # 60: Get Users Local Date Time with Webresource in Dynamics CRM

In this tutorial, we will be discussing how to obtain the user's local system date and time in Dynamics 365 CRM using Webresource. This functi...