2024 Wave 2: D365 Customer Service
The 2024 wave 2 release notes are here, and I’m excited to bring you a new series of articles covering all the juicy details for Dynamics 365 ...
3 months ago
Microsoft Dynamics 365 Field Service: Latest updates
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
{Do you know} View analytics for Copilot's impact on your business with Dynamics 365 Customer Service
Hello Everyone,Microsoft Copilot has introduced several features in Dynamics 365 Customer Service that can significantly enhance customer supp...
4 months ago
Discover the power of Copilot in Dynamics 365 Project Operations for faster time entry
For service-centric organizations, Dynamics 365 Project Operations, enriched with Copilot capabilities, is the key to managing the entire life...
4 months ago
Copilot in Dynamics 365 Field Service helps take field support to the next level
One of the most exciting things about the introduction of AI into tools people use every day to do their jobs is the way AI can help revolutio...
11 months ago
How to export all page field caption in Dynamics 365 Business Central (table 2000000202 “All Control Fields”) – Comparing Table Field Caption and Page Field Caption
Hi, Readers.In Dynamics 365 Business Central, pages are the main way to display and organize data. A page is defined in code as an object comp...
1 year ago
Dynamics 365 Field Service Mobile: New multi-image attachment feature and tips to get the most out of Inspections
You can now easily select multiple pictures for upload during Inspections! The post Dynamics 365 Field Service Mobile: New multi-image attach...
1 year ago
Improve One Touch Resolution rates with Microsoft Dynamics 365 Customer Service
First contact resolution (FCR) or One Touch Resolution rates serve as an important indicator of customer support success and is a crucial elem...
2 years ago
Field Parameters Using Measures
Field parameters are an exciting addition to dataflows that allow you to define a series of data settings and update them dynamically, without...
2 years ago
Azure Service Bus Integration with Dynamics 365
Azure Service Bus is a fully managed enterprise message broker with message queues and publish-subscribe topics (in a namespace). Service Bus ...
2 years ago
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