Improve Customer Service using Dynamics 365 & Power Platform Bootcamp | Slide Deck
This post appears to be a video, not a slide deck as the title suggests. The video discusses how to improve customer service using Dynamics 365 and the Power Platform. The discussion outlines how to leverage various tools and technologies to deliver exceptional customer service via Dynamics 365.
In this comprehensive bootcamp, you'll gain insights into how to generate positive customer experiences by utilizing various Microsoft tools including Dynamics 365 Customer Service, Power Virtual Agents, and Power Automate. You'll learn how to leverage data and analytics to enhance customer interactions, including how to develop customized dashboards using Power BI.
By the end of the bootcamp, you'll have the tools and techniques to design an efficient and productive customer service delivery model. You'll learn how to eliminate tedious, time-consuming tasks by automating customer service processes and harness the potential of artificial intelligence to deliver world-class experiences that exceed customers’ expectations.
So if you're looking to revolutionize your customer service strategy, this bootcamp provides a wealth of invaluable insights.
The link provided redirects to a video on Youtube.
Published on:
Learn more
Related posts
Microsoft 365 & Power Platform Call (Microsoft Speakers) – June 30th, 2026 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Microsoft 365 & Power Platform Call (Microsoft Speakers) – June 30th, 2026 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Beyond Attribution: Pipeline Intelligence from Marketing Activities with Dynamics 365 CE/CRM and Power BI
At New Dynamic, a marketing reporting project evolved into something much larger. What began as an effort to better understand marketing activ...
The 2026 Copilot Playbook: How Dynamics 365 and Power Platform Teams Are Actually Using AI Right Now
AI inside Dynamics 365 stopped being a talking point in 2026 and became daily infrastructure. Every story below has been covered on the Inogic...
Microsoft 365 & Power Platform Community Call – June 25th, 2026 – Screenshot Summary
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Power Platform admin center – Advanced connector policies
We are announcing the ability to use advanced connector policies (ACP) to govern which connectors, connector actions, and Model Context Protoc...