{Do you know} Use segments to decide which path a customer should take on Dynamics 365 Customer Insights
Hello Everyone,Today i am going to share my thoughts on using segments to decide which path a customer should take on Dynamics 365 Custo...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Hello Everyone,Today i am going to share my thoughts on using segments to decide which path a customer should take on Dynamics 365 Custo...
A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insight...
Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...
In today’s fast-paced business landscape, organizations are constantly seeking innovative solutions to streamline their operations, enha...
As the calendar turns its page to a new year, the roles of chief financial officers and finance teams take center stage as they review busines...
We are excited to announce the general availability of a set of new features and capabilities that will enhance the efficiency of the prospect...
This article about Dynamics 365 for Marketing collaboration enhancements originally appeared at the Dynamics Communities. The Dynamics 365 202...
Cases: Cases are the fundamental record type in service management and represent a single incident of any requested service. Different organiz...
Microsoft has officially released Customer Lockbox for Power Platform and Dynamics 365, providing users with a range of capabilities to better...
In this podcast, the Microsoft Dynamics CRM community is explored, focusing on how it leverages the power of the group. The discussion centers...