Dynamics 365 Contact Center – Configure feedback surveys using Copilot Studio
We are announcing the Configure feedback surveys using Copilot Studio feature. With this feature you can create and manage surveys that go out...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the Configure feedback surveys using Copilot Studio feature. With this feature you can create and manage surveys that go out...
As the holiday season approaches, it’s the perfect time to simplify and automate your business processes while planning for success in 2025. I...
On July 16, 2024, Microsoft published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a...
Revolutionizing Business Efficiency: 10 Ways Dynamics 365 Calendar Can Accelerate Your Growth Maulik Shah Tue, 01/30/2024 - 10:03 Body...
Dynamics 365 and Dataverse are offering a unified platform for managing data effectively and securely at hyperscale, while empowering low code...
For those struggling to handle onchange events in jQuery for DateTime fields in Power Pages/Power Portal, this tutorial offers a straightforwa...
If you're using Power Platform URLs and IP addresses, it's important to update your allow-lists to avoid potential service disruptions. Specif...
Filtering Dynamics 365 Finance and Operations Dataverse Virtual Entities in Customer Portal Fabien Leal Fri, 04/28/2023 - 11:35 Body ...
For voice mail to work, make sure Unified Routing is provisioned. Next, we need to create a new Agent experience profile. Navigate to Agent Ex...
As you may already know, Microsoft pushes out two upgrades to Dynamics 365 Online each year. The upgrades, known as Wave 1 and Wave 2, are pus...