Dynamics 365 Field Service: Microsoft Copilot in Field Service Mobile app

Microsoft Copilot in the Dynamics 365 Field Service mobile app brings conversational AI chat capabilities directly to frontline workers. Once enabled, technicians can ask natural-language questions about Dynamics 365 Field Service data and receive contextual answers based on the app experience and their organization’s Dataverse data. With standard capabilities, Dataverse Q&A supports questions such as “What is the work history of this asset?” or “Who worked on this job last?” Organizations can also extend the with custom experiences and agents available to frontline and back-office users. Product Release phase Targeted Release Release date February CY2027 Platform iOS Cloud Instance Worldwide (Standard Multi-Tenant) Created 2026-09-24 22:58:55Z Roadmap ID 571663 Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?id=571663

The post Dynamics 365 Field Service: Microsoft Copilot in Field Service Mobile app appeared first on M365 Admin.