Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024
Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...
The 2024 Release Wave notes for Dynamics 365 and Power Platform contain several updates and improvements to the tech stack. One of the updates...
Introduction Navigating CRM solutions for sales management can be difficult, particularly for sales teams grappling with the complexities of m...
If you're a Dynamics 365 Sales user, you're probably aware of the org chart feature already available in the application. This feature allows ...
In today’s fast-paced business environment, sales teams must focus on high-impact activities that generate revenue and maximize profitab...
Hi, Readers.Today I would like to share an important info about Business Central Online (SaaS), Web Service Access Key (Basic Auth) is no long...
Marketers design customer journeys to provide the right message at the right time for customers to take the next step. With more opportunities...
It has become clear that ESG (environmental and social governance) initiatives are becoming a top business priority for many organizations. Th...
‘We don’t stop playing because we grow old; we grow old because we stop playing.’ This quote truly captures the essence of the role games play...
The Dynamics 365 App for Outlook can be an extremely useful and productive tool for your users. If you have build custom tables in your model-...