Microsoft Dynamics 365 & Power Platform Articles
Limit frontline worker access to Teams when off shift
We’re excited to announce that the frontline working time feature is now generally available! This feature allows admins to block or warn acce...
The strange case of a login loop caused by phantom “proofup” requirements
I experienced an interesting issue the other day. A user was being repeatedly prompted to register his authentication details, and ending up i...
The strange case of a login loop caused by phantom “proofup” requirements
I experienced an interesting issue the other day. A user was being repeatedly prompted to register his authentication details, and ending up i...
Introducing RBAC Authentication and more for the Azure Cosmos DB Integrated Cache
We’re excited to announce new features for the Azure Cosmos DB! The integrated cache is built into the dedicated gateway, and now there’s new ...
Unified Routing – Agent Capacity / Availability Issues
Whilst using Microsoft’s Dynamics 365 Contact Center, Unified Routing is used to route conversations to agents. A process which needs to lever...
Power BI Executive Dashboards for Data-Driven Leadership
Introduction With 2024 coming to an end, companies are gearing up for end-of-year evaluations. Many organizations face recurring challenges, e...
Custom Software Development vs. Generic Software Development: Which One to Pick?
Custom software crafts a unique path; generic software, is a familiar road. What suits your preference – individualized solutions or standard ...
The Power Automate Cloud Flows Best Practices Whitepaper is now LIVE!
Click on the link for the Power Automate Cloud flows Best Practices whitepaper PDF. Please like and share your valuable feedback on this video...
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