Expanding SMS capabilities in Dynamics 365 Contact Center
We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers a...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers a...
Table of Contents Introduction Protecting business data is a non-negotiable priority. A single breach can damage customer trust, regulatory st...
On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. The post 2024 release wa...
Azure provides Speech Services that let developers add advanced speech features to achieve complex functionality, including Speech-to-Text. Wi...
If you're looking to integrate Web APIs and services with a publish/subscribe model, webhooks are the perfect fit. This step-by-step guide is ...
In this post, the author highlights the importance of providing proper end-user support and on-demand training in Dynamics 365 CE (CRM). It ca...
If your business uses Dynamics 365 CRM, you can enhance the visualization experience for your team with new-age data visualization apps. By do...
This video discusses the importance of guided selling and process compliance in MS Dynamics 365 CRM. Since every business has unique processes...
In this post, the reader will learn about how to leverage DOM Sanitizer to achieve Rich Text Styling of HTML pages in Angular designed for Dyn...
If you're interested in understanding subscriptions, auto-renewals, and SaaS metrics within Microsoft Dynamics 365 CRM, this video is for you....
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams