Loading...

Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI

Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI

Delivering exceptional service is key for building customer preference and loyalty. But timely resolution can get challenging when fragmented tools make it hard to find the right information and service delivery gets delayed with lengthy data-entry processes. Today, we’re introducing Copilot in Microsoft Dynamics 365 Field Service, bringing the power of next-generation AI to service professionals on the frontline to speed time to resolution.

The post Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI appeared first on Microsoft Dynamics 365 Blog.

Published on:

Learn more
Microsoft Dynamics 365 Blog
Microsoft Dynamics 365 Blog

Modernizing Business Process with Cloud and AI

Share post:

Related posts

Dynamics 365 Field Service – Tailor Copilot chat experience with Copilot Studio

We are announcing the ability of makers being able to customize their experience of the Copilot side pane by using the customization capabilit...

2 days ago

Fixed – Workflow must be in Published state (Dynamics 365 Field Service)

Recently, we got the following error while booking a resource in our schedule board. We earlier got the same error while trying to delete book...

11 days ago

I recreated Dynamics CRM with the Power Platform Plan designer

In January 2003 after many months of engineering and development, Microsoft released one of the first business solutions built-in house; Micro...

1 month ago

Workflow must be in Published state while deleting the Bookings / Work Orders (Dynamics 365 Field Service)Workflow must be in Published state

Recently we were cleaning some of the work orders and related records in one of our environments. However when trying to delete the bookable r...

1 month ago

Mastering the Schedule Assistant in Dynamics 365 Field Service

In the dynamic world of field service management, assigning the right technician to the right job at the right time is both a science and an a...

1 month ago

Fix – The FnO Integration solution install failed. HCMScheduling and HCMSchedulingAnchor solutions must be installed. See Field Service documentation for details (Dynamics 365 Field Service)

While trying to install Finance and Operations from Field Service Settings, we might encounter the following error. “The FnO Integration solut...

1 month ago

Unlocking Scheduling Efficiency: A Deep Dive into Schedule Board & Schedule Assistant in Dynamics 365 Field Service

In today’s fast-paced service industry, scheduling the right technician at the right time is key to providing excellent customer service and m...

1 month ago

Study Guide for Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant

Microsoft Dynamics 365 Field Service Functional Consultant (MB 240) Skills at a glanceConfigure field service applications (20–25%)Manage...

1 month ago

Dynamics 365 Field Service : Embed apps in Field Service

In today’s fast-paced field service environments, technicians and back-office staff need highly tailored tools to perform their work efficient...

1 month ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy