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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 487 - Tales from the field with Azure Key Vault

In this episode, Fabian Gonzalez and Jack Lichwa delve into Azure Key Vault, which serves as the backbone for any deployment. They remind us o...

1 year ago

How do LLMs work with Vision AI? | OCR, Image & Video Analysis

Combine vision and language in an AI model with the latest vision AI model in Azure Cognitive Services. Use natural language to fetch visual c...

2 years ago

Episode 459 - AIOps

Evan and Sujit talk to Allison Jones, a Group PM for Azure's AIOps System Team. She gives us insights into how Microsoft uses AI/ML to analyze...

2 years ago

Azure Virtual Desktop | Quick Setup

Find what you need to get started with the fastest way to deploy Azure Virtual Desktop with a step-by-step guide. This is a streamlined provis...

2 years ago

Episode 322 – The communities, they are a changin’

In Episode 322, Ben and Scott talk about the announced rebranding of Yammer to Viva Engage, a new admin center for Viva Engage, and the retire...

2 years ago

Azure Virtual Desktop | Quick Setup

Find what you need to get started with the fastest way to deploy Azure Virtual Desktop with a step-by-step guide. This is a streamlined provis...

2 years ago

Episode 440 - Azure and SAP - Better Together!

The team catches up with Holger Bruchelt to get an update SAP and why we now say "SAP and Azure" and not "SAP on Azure" Media file:&nbs...

3 years ago

Episode 436 - App Services on Kestrel

In Episode 436, the team interviews Byron Tardif from the App Services team to discuss the migration of App Services to Kestrel+YARP (Yet Anot...

3 years ago

Robotic Process Automation with Power Automate | How we built it: Xerox

Use Microsoft's Power Automate with robotic process automation, or RPA, to extensively automate everyday manual business processes. Xerox and ...

3 years ago

Microsoft Teams Toolkit with Pierce Boggan

Jeremy talks to Pierce Boggan to talk about the Microsoft Teams Toolkit. Pierce talks about why this toolkit is important for Microsoft 365 de...

3 years ago

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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

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