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Microsoft Dynamics 365 Customer Service: Latest updates

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

G&J Pepsi profit rises by $30 million with Microsoft Dynamics 365

In 2021, facing an uncertain post-pandemic economy, G&J Pepsi embarked on a transformation journey to maximize customer service, revenue, ...

2 months ago

{Do you know} Build custom reports using Microsoft Fabric integration on Dynamics 365 Customer Insights

Hello Everyone,Today I am going to share my thoughts on building custom reports using Microsoft Fabric Integration on Dynamics 365 Customer In...

4 months ago

{Do you know} Use segments to decide which path a customer should take on Dynamics 365 Customer Insights

Hello Everyone,Today i am going to share my thoughts on using segments to decide which path a customer should take on Dynamics 365 Custo...

5 months ago

{How to) Set custom home page on Dynamics 365 Model Driven Apps

Are you looking to customize your Dynamics 365 Model Driven Apps? This tutorial can help! In this post, you'll learn how to set a custom home ...

5 months ago

Automating D365 Customer Voice responses deletion

Deleting Dynamics 365 Customer Voice survey responses automatically or programmatically is not supported by Microsoft at present, but this art...

5 months ago

Creating Service Principals Really Easily Using Pac Cli

Creating a service principal in Azure is a crucial step when integrating with Dynamics 365. This process can be quite tedious, involving multi...

8 months ago

Orchestrate your WFM solution with Dynamics 365 Customer Service

WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post...

10 months ago

Unlocking customer value with Microsoft Dynamics 365 Field Service through connected services

In an age defined by single-click purchases, instant deliveries, and personalized experiences, customer expectations continue to rise, and fro...

1 year ago

Event Planning in Dynamics 365 Marketing - Full Tutorial

This video tutorial provides a comprehensive guide for those interested in event planning using Dynamics 365 Marketing. The tutorial covers ev...

1 year ago

Dynamics 365 Business Central Customer Stories

Hi, Readers. Happy halloween!!!😁Today I would like to briefly talk about where to find Customer Stories of Dynamics 365 Business Central. As ...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest updates

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