Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
This article explains how to create and configure a Shared Mailbox in Microsoft 365 for sending emails to users in Dynamics 365 CE. It details...
Hello Everyone,Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Cus...
Hello Everyone,Today I am going to share my thoughts on setting up and execute pre and post event communications in Dynamics 365 Custome...
Hello Everyone,Today I am going to share my thoughts on maximizing the event capacity with waitlist registration in Dynamics 365 Customer Insi...
Are you struggling to query hierarchical data in Dynamics 365 or DataVerse? Look no further! In this blog post, the author provides a step-by-...
The blog post titled "Active or Inactive, That is the Question?!?!" on The CRM Ninja poses an intriguing question that the author explores by ...
Microsoft has recently announced the deprecation of the Data Export Service (DES) in November 2021. While DES was a reliable tool for data exp...
In this post, the author discusses the recent renaming of Common Data Service(CDS) to Microsoft Dataverse and how Microsoft Teams has been tra...
If you're looking for a quick and easy way to set up your Dynamics 365 application, look no further than the Customer Service Admin Center app...
If you're looking to add an alert dialog to your Dynamics 365 application using JavaScript, this post has got you covered. In this tutorial, t...
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