Microsoft Dynamics 365 Customer Engagement: Latest videos

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Guided Selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

In this video, you'll learn about the benefits of using a Business Process Checklist in Dynamics 365 CRM for Guided Selling and Process Compli...

Storage and Document Management App for Dynamics 365 CRM and Dataverse #msdyn365 #sharepoint

This video showcases an innovative app designed specifically for Dynamics 365 CRM and Dataverse. The app is centered around streamlined docume...

Get 30 Days Free Trial of Microsoft Dynamics 365 | 2022 💻

Looking to take Microsoft Dynamics 365 for a spin? Now you can with a free 30-day trial. This cloud-based enterprise resource planning softwar...

Embedding Power Virtual Agents within Dynamics 365

In this post, the author explores the possibility of embedding Power Virtual Agents into Dynamics 365 Asset Management. After playing around w...

Dynamics 365 Customer Service 2022 Release Wave 2 Release Highlights

In this video, you will get a sneak peek into the exciting enhancements coming up with the 2022 Release Wave 2 of Dynamics 365 Customer Servic...

Microsoft Dynamics 365 Outlook Integration: Demo

This video showcases the seamless integration between Microsoft Dynamics 365 and Outlook, offering you a comprehensive understanding of how th...

New Dropdown in Dynamics 365 for Related Activities

This video showcases the new dropdown feature in Dynamics 365 that streamlines the process of managing related activities. With this new featu...

Integrate Mailchimp and Dynamics 365 CRM data seamlessly!

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...