Microsoft Dynamics 365 Customer Engagement: Latest videos

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Copilot in Microsoft Dynamics 365 Customer Insights

Curious about how Copilot in Microsoft Dynamics 365 Customer Insights leverages the power of generative AI to revolutionize data discovery? Th...

Guided Selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

In this video, you'll learn about the benefits of using a Business Process Checklist in Dynamics 365 CRM for Guided Selling and Process Compli...

Microsoft Dynamics 365 Community Overview

Check out this video for an overview of the Microsoft Dynamics 365 Community. This is the go-to community for all things Dynamics 365. Whether...

Dynamics 365 Customer Service 2022 Release Wave 2 Release Highlights

In this video, you will get a sneak peek into the exciting enhancements coming up with the 2022 Release Wave 2 of Dynamics 365 Customer Servic...

Microsoft Dynamics 365 Outlook Integration: Demo

This video showcases the seamless integration between Microsoft Dynamics 365 and Outlook, offering you a comprehensive understanding of how th...

Microsoft Dynamics 365 Sales: Tutorial for Beginners

Are you new to Microsoft Dynamics 365 Sales and looking for a comprehensive tutorial to help you get started? Look no further! In this beginne...

How to Create Forms in Dynamics 365 Marketing

This video tutorial provides step-by-step guidance on creating forms in Dynamics 365 Marketing, a powerful tool for creating and automating ma...

Integrate Mailchimp and Dynamics 365 CRM data seamlessly!

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...