Microsoft Dynamics 365 Customer Engagement: Latest videos

Get started with the Case Management Agent for Dynamics 365 Customer Service

Unveiling AI's Transformative Impact with Tom Marsh: A Microsoft Product Management Maestro'

Copilot in Microsoft Dynamics 365 Customer Service - Conversation Summary and Ask-a-Question Example

Reimagining Efficiency and Innovation with Taiki Yoshida: A Conversation on AI and Co-Pilot

How To Use InsertDatabase in D365

D365 SysOperation Framework Default Value

If you are working with SysOperation Framework batch jobs in D365, you may have the need to set initial values to some parameters. This video ...

D365 SysOperation Framework Lookup

Quick Start Guide | Microsoft Intelligent Recommendations

If you're keen on learning how to get started with Microsoft Intelligent Recommendations, this step-by-step video guide has got you covered. T...

How To View D365 Sales Order Totals

If you're looking to get a quick and simple view of the totals on your D365 sales orders, this video tutorial may be just what you need. One o...

Microsoft Guy Reacts To D365 2022 Wave 1 Release Notes

In this informative video, watch as a Microsoft representative shares his insights on the upcoming release of D365 Wave 1 2022. As he provides...