Microsoft Dynamics 365 & Power Platform Posts
Microsoft named a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2026
The promise of agentic service requires more than just automation; it demands a unified context and intelligence layer that travels with the w...
Microsoft Dynamics 365 2026 Release Wave 1: Top Takeaways for Customer Engagement and Power Platform Teams
Microsoft has introduced the 2026 Release Wave 1 plans for Dynamics 365 Customer Engagement, with updates rolling out between April and Septem...
Will machines ever be intelligent?
Are machines truly intelligent? AI researchers Subutai Ahmad and Nicolò Fusi join Doug Burger to compare transformer-based AI with the human b...
Why Dynamics 365 User Adoption Breaks—and Why More Training Won’t Fix It
Be honest—how many times have you heard, “I’ll update the CRM later,” or watched teams quietly drift back to spreadsheets, inboxes, or sticky ...
How to Use Static Results to Test Power Automate Flows Without Creating Duplicate Records
When you work with Power Automate, you’ll eventually run into situations where testing your flow repeatedly starts causing real problems in yo...
The Future of EPM in Microsoft Fabric – Gopal from Lumel Explains
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