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Microsoft Dynamics 365 Customer Engagement: Latest articles

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Duplicate Records, Not Work: Save Hours with Dynamics 365 CRM Cloning!

Sales reps waste hours on admin work, creating the same CRM records again and again. Studies show CRM users spend nearly 5 hours a week just e...

2 months ago

Boosting Customer Service Efficiency with Multisession and Productivity Tools in Custom Apps within Dynamics 365 CRM

Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of...

4 months ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (February, 2025)

Cumulative Update (February, 2025) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...

5 months ago

Webinar: Spread Cheer with a Duplicates-Free Dynamics 365 CRM

As the holiday season nears, it’s the perfect time to clear out clutter—both in your home and your CRM! Duplicates in data can lead to communi...

8 months ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（November, 2024）

Cumulative Update (November, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...

8 months ago

{How to} Microsoft Teams Integrate with Dynamics 365 Customer Service across different Microsoft Tenants

If you're looking for a guide on integrating Microsoft Teams with Dynamics 365 Customer Service across different Microsoft Tenants, you're in ...

1 year ago

SAVE FORM IN DYNAMICS 365 JAVASCRIPT

Are you curious about how to save a CRM form automatically in Dynamics 365 using JavaScript? Look no further! This tutorial will guide yo...

1 year ago

How to choose Right CRM, Dynamics 365 CRM vs. traditional CRM?

CRM software is used to manage all aspects of a business's interactions with customers, including sales, marketing, and customer servic...

2 years ago

Enhanced Timeline View within Dynamics 365

The 2022 wave 2 release for Dynamics 365 has introduced some exciting features for the timeline view, allowing for greater customization. One ...

2 years ago

Microsoft Dynamics 365 CRM Gamification – Spin the magic of games in CRM and reap higher ROI!

‘We don’t stop playing because we grow old; we grow old because we stop playing.’ This quote truly captures the essence of the role games play...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest articles

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