All Articles Videos Podcasts

Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Contact Center – Enable direct transfer of conversations

We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need ...

3 days ago

Dynamics 365 Project Operations – Use the enhanced quote experience

We are announcing the ability to add or edit quote line details directly from a unified grid interface within Dynamics 365 Project Operations....

1 month ago

Check if a Base Object is Extended in Dynamics 365 Business Central | Tip by Bojan L.

If you're working with Dynamics 365 Business Central and have been wondering whether a standard/base object has been extended, this tutorial i...

1 year ago

Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central

We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Ce...

1 year ago

How to revert the managed solution’s version in case of an erroneous upgrade (Using CLI) in Dynamics 365?

In Dynamics 365, managed solutions play a crucial role in deploying customizations and extensions across environments. However, managing solut...

1 year ago

Dynamics 365 Business Central: Best Practices for AL File naming

Hi, Readers.Today I would like to share some information on best practices for AL File naming. AL is the programming language that is used for...

1 year ago

Territory Management: Overcome Challenges With Dynamics 365 Map

Do you find territory management difficult? The majority of businesses lack a suitable tool for mapping CRM data. And that is why they lack vi...

2 years ago

Top CRM Considerations for CTOs Investing in New Solutions

As CTO (Chief Technology Officer), you are responsible for your organization’s overall technology strategy and direction. This includes ...

2 years ago

6 Benefits of Appointment Scheduling for Dynamics 365 Users

But Dynamics 365 users have a better option. If you integrate a calendar plugin with the CRM, you will get all the features within the CRM its...

2 years ago

How to Set Up an Integration with Dynamics 365 Using OAuth

For years, Online Federation (WS-Trust) was the standard authentication method to gain access to Microsoft Dynamics 365, CRM, CDS, CE, and Dat...

3 years ago

Previous Next

Microsoft Dynamics 365 Customer Engagement: Latest updates

Sidebar