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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

We need to talk about... Dynamics 365 Project Operations... Managing Resources

Next in my blog series on Dynamics 365 Project Operations is a walkthrough of the features and functionality of the Resourcing portion of...

1 month ago

Filter Records from Dataverse with Choice Column Canvas APP

4 months ago

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

We are pleased to share the results of a March 2024 Forrester Consulting Total Economic Impact (TEI) Study commissioned by Microsoft. Forreste...

7 months ago

Dynamics 365 Work Order Management Overview

In Dynamics 365 Field Service, a work order refers to a task or a job needing to be scheduled or assigned to some resource. They generally inc...

10 months ago

Dynamics 365 Business Central: Create a shortcut key to automatically enter data (Data Entry Shortcut Keys)

Hi, Readers.Today I would like to talk about an interesting topic, how to create a shortcut key to automatically enter data (Data Entry Shortc...

10 months ago

Simplifying Appointment Scheduling With Dynamics 365 Calendar

Simplifying Appointment Scheduling With Dynamics 365 Calendar Maulik Shah Thu, 04/06/2023 - 11:56 Body Businesses often ...

1 year ago

You Don’t Have to “Do CRM” Anymore: Introducing DialoguePrime for Viva Sales

The idea of “doing” CRM implies that something is broken, difficult, or just not enjoyable to do somewhere in your journey to win and keep cus...

1 year ago

Expert use of Power Automate in 3 ways for Simplifying Daily Activities!

Power Automate allows businesses to automate repetitive manual tasks and paper processes using a drag-and-drop workflow interface. Small and l...

2 years ago

Dynamics 365 Business Central: Pull designer changes into VS Code (F6 -> Design in BC -> Alt + F6)

Hi, Readers.Today I would like to share a tip I learned from Business Central Launch Event (2022 release wave 2) yesterday. How to pull design...

2 years ago

Process & visualize Dynamics 365 marketing data

When Marketing emails and journeys are active, you start seeing the analytics in Dynamics 365 for Marketing, like the below The analytics are...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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