Microsoft Dynamics 365 Customer Engagement: Latest videos

Get started with Dynamics 365 Field Service

Dynamics 365 Field Service - Overview Video

Copilot in Dynamics 365 Field Service | helping your frontline deliver exceptional service

Microsoft Sales Copilot Explained: AI for CRM in Outlook and Teams

D365 SysOperation Framework Validation

In this video, you can learn how to add D365 SysOperation Framework validation to ensure that parameters are set correctly, all while maintain...

CX Reimagined Evolve your CRM Fireside Chat with Ray Wang and Liz Miller from Constellation Research

This post is a fireside chat featuring Ray Wang and Liz Miller from Constellation Research. The discussion is centered around reimagining Cust...

How to Build a Sitemap: Power Apps Model-Driven Apps Tutorial

In this tutorial, you'll learn how to create an efficient navigation menu, or sitemap, for your model-driven Power App or Dynamics 365 applica...

How to send SMS, whenever a new record is created in dynamics 365 CRM | Demo | 2022 💻

Dynamics 365 Wave 1 2022 Release (Sales and Marketing): Microsoft Business Applications Launch Event

Comparing Classes and Templates between Dynamics GP and Dynamics Business Central

In this video, you will gain insights into how templates in Dynamics Business Central compare with classes in Dynamics GP. By drawing parallel...