Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
If you're working with X++ select statements in Dynamics 365 Finance and Operations, it's important to understand how to use the 'where' claus...
Predict and manage support needs with forecasting in Dynamics 365 Customer Service Forecast reports offer a structured way to predict su...
WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post...
Let us continue our previous post, where we observed performance improvements by using User Multiplexing Now let us try making use of the xMul...
Microsoft Dynamics 365 provides the ability to scan the barcode from the mobile phone and tablets. For that you can enable “Barcode Scanner” c...
In this episode of The MVP Show, Martin Drab, a software architect and developer with expertise in Java and Dynamics 365 Finance and Operation...
Before we delve into different scenarios, few key points, we need to be aware of about Phone Numbers in Voice Channels. Voice Channel consider...
In today’s post, I want to talk about using Azure API Management (APIM) along Dynamics 365 Finance and Operations. Azure API Management ...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
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