A Deep Dive into the Case Management Agent (preview) in D365 Customer Service
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Back in February, I wrote an article covering the new features that were expected to roll out as part of the 2025 Release Wave 1 for Dynamics ...
Recently, we had to write a small utility—a console application—that would go and update a bunch of existing records in our Dynamics 365 envir...
In today’s fast-paced business landscape, organizations are constantly seeking innovative solutions to streamline their operations, enha...
Recently, I along with 2 other Dynamics 365 champions (Kasun Pathirana and Subbiah) participated in a Hackathon in New Zealand where we develo...
Recently when I had a client requirement for implementing segmentation within outbound marketing, I referred to our previous blog and started ...
The Power Platform has now rolled out to public preview the inclusion of two new telemetry data streams that integrate with Azure Application ...
Transcript This is Steve Pestillo from P2 Automation. In this video, I'm going to show you how to filter the data in your views. There's two w...
Data is essential to the success of any company as it provides the basis for crucial business choices, and inaccurate data can have dire effec...
Microsoft Dynamics on-premises is on its way out, but you don’t have to leave behind all the integrations with other software you’ve bu...
The Microsoft Finance and Operations (Dynamics 365) mobile app, the associated mobile platform, and related mobile workspaces are deprecated e...