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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Transition from Unified Service Desk to Customer Service workspace

On April 1, 2026, we will be deprecating the Microsoft Dynamics 365 Unified Service Desk (USD) with CRM Online application with an end of supp...

10 months ago

Train Copilot to Understand and Adapt to Your Business Terms

In today’s fast-paced business environment, AI tools like Copilot in Dynamics 365 are transforming how organizations operate, offering s...

11 months ago

Dynamics 365 Business Central: How to set the default view/layout for a list page (Predefined List View)

Hi, Readers.Views in Dynamics 365 Business Central are used on list pages to define a different view of the data on a given page. A view offer...

1 year ago

How to Download Dynamics CE Developer Tools using Power Platform Tools in Visual Studio Code?

Follow the below articles to download the Microsoft Dynamics 365 CE Developer Tools using Power Platform Tools in Visual Studio Code. Plugin R...

2 years ago

3 Reasons Why You Should Avoid Keeping Your Attachments in Dynamics 365

If you have been using Dynamics for a while, you are likely aware that Dynamics 365 email attachments can quickly eat up your storage space. T...

2 years ago

How to Hire Microsoft Dynamics 365 Developer

Often, businesses start strong. Launching in a trendy market is easier, where your product or service is in an industry that is thriving. You ...

2 years ago

Project Discovery Key Benefits – when starting new Dynamics 365 or Power Platform projects

Before starting a new project with Dynamics 365 or Power Platform, it is crucial to undergo the project discovery phase where you define the p...

2 years ago

Dynamics 365 Portal for Travel: Features, Benefits, and Trends

Dynamics 365 Portal for Travel: Features, Benefits, and Trends Maulik Shah Wed, 01/04/2023 - 08:24 Body Travel agencies ...

2 years ago

The ‘Mysterious’ Customer Journey Entity In Dynamics 365 Marketing

In today’s blog I am going to be talking about ‘Customer Journey’ entity in dynamics 365 for marketing app or to be specific...

5 years ago

Power Automate: Retrieve more than 5000 records from dataverse or dynamics 365 CE/CRM

In this post, I will explain to retrieve more than 5000 records or large sets from Dataverse Using FetchXml, Paging

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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