Microsoft Dynamics 365 Customer Engagement: Latest videos

How to amplify contact centers and field service operations with AI

In this video, Jeff Comstock, Corporate Vice President of Dynamics 365 Customer Service, discusses the transformative power of Copilot in enha...

Visualize #CRM record relationships in Mind Map View with Map My Relationships app #dynamics365

How to use the NEW Org Chart in Dynamics 365 Sales

Deep dive: Supply chain management with Dynamics 365

Perform Workflow Approvals within Teams

If you're looking to streamline your workflow approval process, then you'll want to check out this video about performing workflow approvals w...

Dynamics 365 Customer Service 2023 Release Wave 1 Release Highlights

Field Asset Management Part 3 Request and Project Setup

In the third part of this series of seven videos, you'll get an in-depth look at the request and project setup process for field asset managem...

Power Automate Exception handling using Try Catch Finally Block

In this video, you'll learn how to handle exceptions when working with Power Automate through the use of the Try Catch Finally block. This tec...

Comparing Segment and Dimension transaction and reporting between Dynamics GP and Business Central

In this video, you'll discover how to achieve similar posting for segmented chart of accounts between Dynamics GP and Business Central. By mas...

Different low code notifications for Dynamics 365 or Dataverse