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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Email editor template changes in Dynamics 365 Customer Service

We are introducing an important update to streamline and modernize how email templates are created and edited. As of May 23, 2025, we are depr...

1 month ago

Dynamics 365 Field Service :Configure trades and trade coverages

In Dynamics 365 Field Service, Trades and Trade Coverages are used to define and manage technician specializations and the types of work they ...

1 month ago

Simplifying License Management for Dynamics 365 Finance and Operations: Improved User License Validation

Starting April 30th, Dynamics 365 administrators will gain access to new license usage reporting tools, centralizing user license management. ...

3 months ago

Dynamics 365 Business Central: Retrieve Linked Sales Order Data in Assembly Orders Using AL Code

Dynamics 365 Business Central is a powerful Enterprise Resource Planning (ERP) solution that offers a wide range of customization options to m...

1 year ago

{Do you know} Manage crew membership on daily basis on Dynamics 365 Field Service.

This post provides handy tips on how to manage crew membership daily basis using Dynamics 365 Field Service. Crews are bookable resources that...

1 year ago

{How to} Experience Copilot in an immersive widescreen mode in Dynamics 365 Sale App

If you're looking to take your Dynamics 365 Sales experience up a notch, then read on for a tutorial on how to enable Copilot in an immersive ...

1 year ago

Benefits of using Azure Functions within Dynamics 365

We will learn and understand the benefits of using Azure Functions within Dynamics 365 / Power Apps. Before we start, make sure to subscribe t...

1 year ago

Dynamics 365 Logical Columns

Microsoft Dynamics 365 provides end-users with a robust set of tools to easily access, review, and relate their data. It also g...

1 year ago

Send Repeated Attachments in Dynamics 365 Email

If you often find yourself sending emails from Dynamics that require attachments, you are likely familiar with the pain points o...

2 years ago

Editing Default Sitemap In Microsoft Dynamics 365

This Site map is supported for both custom business apps and Dynamics 365 for Outlook. Steps to edit the default site map: 1. In the Dynamics ...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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