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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Predict workforce capacity needs in Dynamics 365 Contact Center

In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...

7 months ago

Shift planning and scheduling in Dynamics 365 Contact Center

Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...

7 months ago

Key Ways Construction Firms Can Use Dynamics 365 Business Central and Copilot

Table of Contents Introduction Construction firms operate in one of the most demanding industries, where managing complex projects, tight budg...

1 year ago

Introducing a new era of AI in Dynamics 365 Business Central

Mike Morton (Vice President, Dynamics 365 Business Central) introduces the latest Business Central 2024 release wave 1 in this informative vid...

1 year ago

Transformative Capabilities and Benefits of Microsoft Dynamics 365 for Sales

Why stick to the old script when you can rewrite the rules of sales strategy for unprecedented success with Dynamics 365 for Sales? The worl...

1 year ago

D365 CE Integration – Shopify Webhook Registration Automatically Removed

If you have integrated your D365 CE with Shopify using Azure Function and Shopify Webhook, you may face an issue where Shopify Webhook registr...

1 year ago

Activate Copilot in the Email Rich Text Editor for Dynamics 365 CRM

Microsoft has provided various integrations of Copilot AI Capabilities with Dynamics 365 CRM which helps users to streamline and automate thei...

2 years ago

Dynamics 365 Sales vs. ClickUp

In recent years, the business landscape has seen the rise of customer relationship management. New tools and technologies focused on… Th...

2 years ago

Get Data sent to server on Save using Dynamics 365 CRM JavaScript | GetDataXML function

Here's how you can see what data is being changed upon save in Dynamics 365 CRM upon Form Save using JavaScript References

2 years ago

Google analytics integration with Dynamics 365 Marketing via UTM tagging

If you're looking to integrate Google Analytics with Dynamics 365 Marketing using UTM tagging, but don't know where to begin, this article is ...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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