Microsoft Dynamics 365 & Power Platform Posts

Meet Caroline: How agents and Copilot are revolutionizing sales for Microsoft sellers

An Unknown Error Occurred in an offline app in Power Apps

This week I spent a lot of time working on an app that had offline functionality half implemented. I got the error “An Unknown Error

Use least active routing on messaging channels 

In customer service, efficient workload distribution is vital for high customer satisfaction and operational efficiency. Unified routing capab...

Microsoft Exchange Online | Releasing Multi-Geo In-Region Routing

Microsoft Exchange Online is introducing Multi-Geo In-Region Routing (IRR) to help organizations meet regional data residency requirements by ...

Security hardening for Microsoft RPC Netlogon protocol

As part of our ongoing commitment to security, we’re introducing a hardening change to the Microsoft RPC Netlogon protocol. This update s...

Windows Office Hours: July 17, 2025

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...

Microsoft Copilot (Microsoft 365): Easier access to Researcher in Microsoft Word

The Researcher agent now has easier entry points on the Word canvas —making it faster to go from idea to polished research report without brea...

Microsoft Viva: News AI audio briefing in Connections Mobile

This feature provides an AI generated audio overview of top 10 news items in the Viva Connections news reader experience. It plays the 10 audi...

Microsoft 365: SMTP onboarding to App Role Based Access Control

We’re simplifying how organizations grant applications permission to send email on behalf of mailboxes. Today, customers must manually a...

Immersive Search

After completing a search in Outlook, a user will see a Copilot entry point that will take them to an LLM generated summary of their search qu...