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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Field Service : Configure agreements

In the world of field service operations, recurring services and maintenance contracts are common. Whether you're managing HVAC servicing, IT ...

3 months ago

Guide to Debugging Code with Console Apps for Plugins, Azure Functions, and Custom Workflows in Microsoft Dynamics 365

If you're working with Microsoft Dynamics 365 platform, debugging your code is an essential part of the development process, and this guide pr...

1 year ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（November, 2023）

Cumulative Update (November, 2023) for Microsoft Dynamics 365 Business Central is now released. BC23: Dynamics 365 Business Central on-premise...

1 year ago

Microsoft announce merger of Dynamics 365 Customer Insights and Marketing

We cover the details of the coming together of Dynamics 365 Customer Insights and Dynamics 365 Marketing, announced at Microsoft Inspire last ...

2 years ago

Dynamics 365 Finance and Operations extends out-of-the-box country coverage in Latin America

Dynamics 365 Finance and Operations has extended its range of country coverage for Latin American countries, which have complex tax and regula...

2 years ago

Prototyping custom UI in Figma for Dynamics 365 and the Power Platform

In this post, the author explores the possibilities and benefits of designing and building custom UIs using Figma for Dynamics 365 and the Pow...

2 years ago

Dynamics 365 Customer Service (Overview)

Dynamics 365 Customer Service provides functionality around Cases e.g., entitlements, SLAs, queues, knowledge base, and customer satisfaction(...

2 years ago

Create custom notifications on email opens

Learn how to stay on top of your customers' actions with custom notifications on email opens. When using Dynamics 365, it's important to stay ...

3 years ago

Smart City - powered by Microsoft Dynamics 365 - Part-1

Smart cities are becoming the need of the hour, and this blog focuses on their increasing importance, as a growing population creates many cha...

6 years ago

What's The Deal with Schedule API? (Dynamics 365 Project Operations)

Want to explore the Schedule API in Dynamics 365 Project Operations? This post provides an in-depth look at the inner workings of Schedule API...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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