All Articles Videos Podcasts

Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Teams Phone extensibility for Dynamics 365 Contact Center generally available

We’re thrilled to announce today the general availability of Teams Phone extensibility for Microsoft Dynamics 365 Contact Cente...

3 months ago

Microsoft Dynamics 365 Customer Experience Analyst : Build price lists and product pricing

In Dynamics 365 Sales, Price Lists and Product Pricing work together to define how products and services are valued in different sales scenari...

4 months ago

Microsoft Dynamics 365 Customer Experience Analyst : Create product bundles

What is a Product Bundle in Dynamics 365 Sales?A Product Bundle is a group of related products sold together as a package in Dynamics 36...

4 months ago

Dynamics 365 Copilot in Manufacturing: Cut Costs, Fix Bottlenecks, Work Smarter

Table of Contents Introduction In my years as a Dynamics 365 consultant working with manufacturers, I’ve seen the same challenges crop up̷...

8 months ago

MB-280: Microsoft Dynamics 365 Customer Experience Analyst

It’s been a while since taking a Microsoft certification exam, but with the new MB-280 exam being launched in the last few days, I’...

1 year ago

Console application through CRM API

This blog post provides guidance on creating a console application that utilizes the CRM API. It is focused on empowering developers to levera...

9 years ago

Inogic’s Kanban Board vs Native – Which one is the best for Your Microsoft Dynamics 365 CRM Needs?

In the realm of task management and customer relationship management (CRM), the Kanban method has gained immense popularity for its visual and...

2 years ago

Webinar: With Microsoft Playbooks Deprecating “B”ring back “P”rocess “C”ompliance in Dynamics 365 CRM using Business Process Checklist App!

Microsoft announced the deprecation of Microsoft Dynamics 365 CRM playbook feature starting July 7, 2023. No worries, it’s time to swit...

2 years ago

How to enable Admin Mode in Dynamics 365 / Model-Driven App ?

We will learn to enable Admin Mode in Dynamics 365 CRM / Model-Driven App. Before we start, make sure to subscribe to CRM Crate so that you ca...

3 years ago

Modernizing end-to-end customer experience with Investec

This video offers a sneak peek into the latest developments in Dynamics 365 and Microsoft Power Platform through a live example from Investec,...

3 years ago

Previous Next

Microsoft Dynamics 365 Customer Engagement: Latest updates

Sidebar