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Microsoft Dynamics 365 Customer Engagement: Latest podcast episodes

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Episode 477 - Azure cloud within a cloud

In Episode 477 of the Azure Podcast, Microsoft's ISE group's Software Engineers Ian Jensen and Michael Litman explain the different 'clouds' i...

1 year ago

How Sales Copilot Works & How To Set It Up

Close sales deals quickly and efficiently with the new generative AI powered Sales Copilot. It provides an intelligent natural language interf...

1 year ago

Frontline updates in Microsoft Teams, Windows 365, Copilot & Dynamics 365 Field Service

New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...

1 year ago

The geographic impact of remote work, with Steven Malanga

In this podcast, Gemma Milne interviews Steven Malanga, Senior Editor of City Journal, as they discuss the geographic impact of remote work an...

3 years ago

CDP is key to customer journey orchestration, with Thomas Wieberneit

In a discussion with Thomas Wieberneit, CRM practitioner and Principal of aheadCRM, Gemma Milne explores the essential role that Customer Data...

3 years ago

Energizing your team: boundaries, balance, and identity, with Blake Ashforth

In this podcast episode, Professor Blake Ashforth from Arizona State University shares insights on how to energize your team while maintaining...

3 years ago

Reshaping the office for a hybrid workforce, with Dan Montroy and Steven Andersen

In this podcast episode, Gemma Milne interviews Dan Montroy and Steven Andersen, principals at MADGI, a leading interior design firm. They tal...

3 years ago

Closing the customer feedback loop, with Liz Miller

In this podcast, host Gemma Milne chats with Liz Miller from Constellation Research about the importance of capturing the voice of the custome...

3 years ago

The changing world of cloud CRM, with Chris Cognetta

In this podcast, technology expert Chris Cognetta, the Chief Technology Innovation Officer of CongruentX, discusses the impact of cloud comput...

3 years ago

How Mars keeps people at the center of digital transformation, with Carol Van Den Hende

In this podcast episode, Gemma Milne speaks with Carol Van Den Hende, Senior Digital Transformation Director at Mars, Inc., about creating a h...

3 years ago

Microsoft Dynamics 365 Customer Engagement: Latest podcast episodes

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