Dynamics 365 Contact Center Articles

Dynamics 365 Contact Center

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Article

Microsoft Copilot (Microsoft 365): Link meetings to CRM records automatically with AI

This feature saves you time by automatically connecting your meetings to the correct CRM records. You have the right deal insights at your fin...

M365 Admin 1 month ago 3

Article

Microsoft Copilot (Microsoft 365): Enrich Sales agent meeting prep with more data sources

Walking into a customer meeting with incomplete context can mean missed risks, overlooked issues, and conversations that fall flat. With acces...

M365 Admin 1 month ago 1

Article

Using Python Notebooks to Merge Data into a Microsoft Fabric Lakehouse

In this blog post I am going to show you how to use a Fabric Python runtime notebook (This is the notebook which only uses Pure Python functio...

Home - Reporting/Analytics Made easy with FourMoo and Power BI 1 month ago 13

Article

Building on Vercel’s eve + Azure Cosmos DB: An Agent That Remembers

Most “AI agent” demos forget everything the moment the process exits. That’s fine for a toy project, but useless for anythin...

Azure Cosmos DB Blog 1 month ago 10

Article

Add AI-Powered Search Capabilities to Your Power Pages Site

Finding information quickly is one of the most important aspects of any website. As Power Pages sites grow with knowledge articles, documentat...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 month ago 9

Article

D365 CE partners keep rebuilding the same duplicate detection fix. Nobody seems to mind. They should.

You close out a migration. The duplicate workstream took longer than scoped; it always does, but you got there. Post go-live, the data looks c...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 13

Article

Your CRM Has the Answers. Heat Maps Just Make Them Impossible to Miss.

Every sales leader has sat through the same presentation. A spreadsheet with fifty rows, color-coded columns, and a footnote that says "figure...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 11

Article

How to Report Managers and Direct Reports from Entra ID

An old article from 2021 written about how to create a report detailing managers and direct reports from Azure AD needs revision. This version...

Office 365 for IT Pros 1 month ago 11

Article

Implementing a Simple Honeypot in Dynamics 365 Customer Insights – Journeys Real-time Marketing Forms

While working with Dynamics 365 Customer Insights – Journeys Real-time Marketing Forms, we wanted to explore a simple way of reducing bo...

Nishant Rana's Weblog – Everything related to Microsoft .NET Technology 1 month ago 16

Article

Power Apps vs Traditional App Development: Is Low-Code Winning in 2026?

Introduction For decades, businesses relied on traditional software development to build custom applications. Every feature required months of...

Softchief Learn 1 month ago 14

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