Dynamics 365 Contact Center

SharePoint Copilot Apps Now in Public Preview: From Intent to Action in Microsoft 365 Copilot

SharePoint Copilot Apps are now in public preview, introducing a new way to bring guided, action-oriented business experiences into Microsoft ...

Tips to Export Data To Data Lake From MS Dynamics 365 CE And Use It In Power BI.

Integrating Dynamics 365 with Azure Data Lake allows you to continuously sync operational data for cost-effective big data analytics, AI workl...

When consultants put fees at risk: what it actually means

If you're wondering what it means when a consulting firm puts fees at risk, the answer depends almost entirely on which firm is saying it and ...

AI-Powered WhatsApp & Dynamics 365 Integration for Education #whatsapp

Copilot dans Excel apprend enfin "vos" règles!

Copilot dans Excel apprend enfin vos règles : Skills, Personnalisation et la feuille « .Rules » Réexpliquer à Copilot, à cha...

How to Create Custom Folder Structures in Dynamics 365 SharePoint Integration

Every department that touches Dynamics 365 CRM wants its documents organized differently, and no single folder structure has ever made everyon...

Notebooks in the M365 Copilot App

Microsoft 365 Copilot app will introduce Notebooks in early August 2026, enabling users with a Copilot license to organize chats, content, and...

Microsoft 365 Copilot Notebooks: Support for TXT and RTF files as notebook references

Microsoft 365 Copilot Notebooks will support TXT and RTF files as reference sources starting early July 2026, enabling users to include more t...

Microsoft Viva: GitHub Copilot spend and usage insights in Copilot Analytics

Microsoft Viva Insights will introduce GitHub Copilot spend and usage insights for eligible managers, Insights Analysts, and Global Administra...