Dynamics 365 Contact Center Videos

Microsoft Dynamics 365 Customer Service

Easy Record Sharing in Dynamics 365

This is a video tutorial on how to easily share records in Dynamics 365 - a powerful tool for managing customer data. The tutorial is easy to ...

Learn SSIS packages for Dynamics 365 CE Data Migration | Practical

This video tutorial is a practical guide aimed at helping you learn SSIS packages for Dynamics 365 Customer Engagement (CE) data migration. Th...

#KnowYourMaplytics : Tutorial 4 - How to create efficient routes on maps within Dynamics 365

Seamless Mailchimp Sync with Dynamics 365 #shorts

Check out this brief video on how to seamlessly sync Mailchimp with Dynamics 365. If you are looking to enhance your email marketing activitie...

Dynamics 365 Customer Insights with Microsoft Copilot

Dynamics 365 ​​​​​​​Customer Insights, Sales, and Commerce 2023 Release Wave 2 Highlights

If you're curious about the new features and functionalities in Dynamics 365 ​​Customer Insights, Sales, and Commerce's 2023 Release Wave 2, t...

Dynamics 365 Sales Forecasting with AI with AJ Ezzour

In this podcast episode, you'll be introduced to AJ Ezzour, a product manager in Dynamics 365 sales, and learn about AI-powered forecasting in...

Introducing the Sales Qualification Agent for Dynamics 365 Sales

Exceeding Customer Expectations Through Transformation