Dynamics 365 Contact Center Articles

Dynamics 365 Contact Center

Page 84 of 3349

Article

Microsoft Entra: Passkeys by default and retirement of Microsoft-provided SMS and voice authentication

Microsoft Entra will make passkeys the default authentication method starting September 1, 2026, retiring Microsoft-provided SMS and voice aut...

M365 Admin 1 month ago 2

Article

Dynamics 365 Project Operations – Enable time zone independent behavior on Time Entry Grid

We are announcing the ability to enable time zone independent behavior on Time Entry Grid in Dynamics 365 Project Operations. This feature wil...

M365 Admin 1 month ago 3

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Dynamics 365 Project Operations – Configure Maximum Daily Time Entry Duration

We are announcing the ability to configure maximum daily time entry duration in Dynamics 365 Project Operations. This feature will reach gener...

M365 Admin 1 month ago 2

Article

OneDrive for the web: Document library views now available in OneDrive

OneDrive for the web will enable users to access, switch, create, and manage SharePoint document library views directly within OneDrive starti...

M365 Admin 1 month ago 12

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PDF annotation for sensitivity-label protected PDFs in the OneDrive apps (iOS and Android)

OneDrive apps for iOS and Android will soon allow users with editing rights to annotate sensitivity-label protected PDFs directly on mobile, m...

M365 Admin 1 month ago 3

Article

Microsoft Teams: Stricter external access controls for federated chats

Microsoft Teams introduces two new PowerShell controls to enforce stricter external access and mutual federation policies in federated group c...

M365 Admin 1 month ago 2

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Thumbnail view for PDFs is available in OneDrive and SharePoint on the web

OneDrive and SharePoint on the web will add a default-enabled thumbnail view in the PDF viewer by mid-August 2026, allowing users to visually ...

M365 Admin 1 month ago 5

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Support for the “Get Diagnostics” feature visibility option within M365 Cloud Policy Service for Outlook Mobile and Mac

Microsoft is extending the Microsoft 365 Cloud Policy Service setting for the “Get Diagnostics” feature to Outlook for iOS, Androi...

M365 Admin 1 month ago 2

Article

Create, view, and edit Markdown files in OneDrive mobile

OneDrive mobile apps for iOS and Android will support creating, viewing, and editing Markdown (.md) files starting mid-July 2026. This feature...

M365 Admin 1 month ago 1

Article

Introducing cross-tenant message recall in Exchange Online

Exchange Online will support cross-tenant message recall, allowing trusted external Microsoft 365 tenants to recall messages sent to your user...

M365 Admin 1 month ago 3

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