Dynamics 365 Apps – Audit data for entity routing configurations and entities
We are announcing the ability to audit data for entities and entity routing configurations within both Dynamics 365 Contact Center and Dynamic...
We are announcing the ability to audit data for entities and entity routing configurations within both Dynamics 365 Contact Center and Dynamic...
Starting April 2026, SharePoint Online will retire legacy features like Information Management Policies and In-Place Records Management. Organ...
Microsoft released in 2024 Dataverse low-code plugins. The promise was great : writing plugins using low-code tools. No need to have developme...
Dynamics 365 auditing feature logs changes made to records, allowing you to view the details of those changes at any time. Whenever a record i...
Managing file storage in Dynamics 365 can be challenging as attachments accumulate across emails, notes, and CRM records. When Dynamics 365 at...
In this post, we highlight the latest releases from Microsoft D365 Sales' 2025 Wave updates. For a detailed breakdown, click here. Public Prev...
In today’s fast-paced business environment, time is the most valuable resource for both sales and support teams. Managing appointments, meetin...
Self-service is no longer a nice-to-have but is a necessity. Modern customers demand immediate responses and real-time information availabilit...
In today’s competitive business landscape, customer engagement is more than just responding to queries—it’s about building meaningful relation...
The D365 Portal is a web-based layer that sits on top of Microsoft Dynamics 365. It’s built to share specific parts of your CRM with the peopl...
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