Dynamics 365 Contact Center Videos

Send emails to all customers using Power Automate

Do you really need a PCF Control? Power Platform Unpacked #8

In the latest episode of "Power Platform Unpacked," the question of whether one really requires a PCF (PowerApps Component Framework) control ...

Building Professional PCF Controls for Model Driven Apps

This is a video tutorial on building professional PCF (PowerApps Component Framework) controls for model-driven apps. With PCF, developers can...

AI Builder Business Card Reader

This video showcases the capabilities of the AI Builder Business Card Reader, a tool designed to simplify the process of managing and organizi...

AI Builder Form Processing Part 3 - Power Automate Flow

This video is the third part of the AI Builder Form Processing series, focused on using Power Automate Flow. The tutorial walks through the pr...

AI Builder Form Processing Part 2 - Canvas App

AI Builder Form Processing Part 1 - Modeling

In this video, you'll be introduced to the basics of AI Builder Form Processing and learn about modeling, which is the first stage in the proc...

Let's chat about the new Power Platform ALM Guidance

In this video, the focus is on discussing the new Power Platform ALM (Application Lifecycle Management) guidance. The video aims to shed light...

Hack4Good MBAS EMEA Results

The results of the Hack4Good MBAS EMEA event are in, and they are nothing short of impressive. Participants from all over the world gathered t...

How to create topics and test your bot with Power Virtual Agents

In this informative video guide, you will learn how to create topics and test your bot efficiently using Power Virtual Agents. Whether you're ...