Dynamics 365 Contact Center Articles

Dynamics 365 Contact Center

Page 58 of 3346

Article

Business Central: One Universal API for Any Table’s Schema and Data

Hello! A few years ago I published a small post here called Business Central: How to get any Records in JSON format. The idea was simple and, ...

Ivan Singleton 26 days ago 7

Article

The sad state of governance APIs for Copilot and Agent 365

We take yet another look at the (lack of proper) APIs for managing agents and Copilot policy settings within Microsoft 365. Spoiler alert, thi...

Michev 26 days ago 10

Article

How Dynamics 365 Maps Are Transforming Operations in the Utility Supply Industry.

When the lights go out, the gas stops flowing, or a water main fails, there is no grace period. Utility supply is one of the few industries wh...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 26 days ago 13

Article

Dynamics 365 CE vs Business Central: Which Microsoft ERP & CRM Solution Should You Learn or Implement in 2026?

Introduction Microsoft Dynamics 365 has transformed how organizations manage customer relationships, business operations, and financial proces...

Softchief Learn 27 days ago 11

Article

C# Full Stack Developer Roadmap for 2026 (Complete Beginner to Advanced Guide)

Introduction The demand for C# Full Stack Developers continues to grow as businesses increasingly rely on Microsoft technologies to build scal...

Softchief Learn 27 days ago 7

Article

Quick Tip | Open a GitHub Repo in ‘VS Code’

I came across this handy tip and wanted to share it. You can open any GitHub repository in Visual Studio Code for the Web straight from the br...

Rajeev Pentyala – Microsoft Power Platform 27 days ago 12

Article

Microsoft Teams: Join by code requires owner approval for private teams

Microsoft Teams will require owner approval for users joining private teams via join codes starting late August 2026. Users can still generate...

M365 Admin 27 days ago 4

Article

Microsoft Entra: Passwordless password change in My Sign-Ins

Microsoft Entra will enable passwordless users to change their passwords via My Sign-Ins using strong credentials like passkeys or Windows Hel...

M365 Admin 27 days ago 6

Article

Microsoft Outlook for iOS and Android: Insert signature images from OneDrive

Outlook for iOS and Android will allow users to insert signature images directly from OneDrive starting late August 2026. This feature, enable...

M365 Admin 27 days ago 4

Article

Dynamics 365 Contact Center – Information regarding the end of support for Customer Intent Agent in Voice

On July 17, 2026, the Customer Intent Agent in Voice feature in Dynamics 365 Contact Center reached end of support. How does this affect me? V...

M365 Admin 27 days ago 4

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Dynamics 365 Contact Center Articles

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