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Dynamics 365 Contact Center

Dynamics 365 and Power Platform monthly reading list July 2023

Stay up to date with the latest news and updates in the world of Dynamics 365 and Power Platform with this monthly reading list for July 2023....

3 years ago

Hi, Readers.In Dynamics 365 Business Central: Dynamic Visibility of Controls (Hide and show fields dynamically) we have discussed how to dynam...

1 year ago

Hi, Readers.Today I would like to share another mini tip in Business Central, how to restore User’s Default Permissions. As you might kn...

2 years ago

Hi, Readers.Early morning in Japan time today, the 2024 release wave 2 plans for Microsoft Dynamics 365 and Power Platform has been released! ...

2 years ago

This post explains how to check contact attributes or contact point consent records in Realtime Marketing. It highlights the important differe...

2 years ago

Hi, Readers.Today I would like to briefly talk about how to copy/flow Links and Notes from Purchase order to Warehouse receipt in Busines...

2 years ago

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...

1 year ago

Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community last week, why are custom actions...

1 year ago

Hi, Readers.Dynamics 365 Business Central 2024 wave 2 (BC25) is generally available. More details: General availability: Dynamics 365 Business...

1 year ago

Have you ever deleted a Contact record in Microsoft Dynamics 365 and immediately wished you could take it back? If yes, you’re not alone...

4 months ago

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