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Dynamics 365 Contact Center

We need to talk about... Dynamics 365 Release Wave 2 2023... Dynamics 365 Customer Service

In this blog post, we delve into the exciting world of Dynamics 365 and explore the features and functionalities that we can expect to see in ...

2 years ago

As quite a few people are aware, my background is decently embedded in customer service capabilities. In fact when I launched this blog, I did...

1 year ago

Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community last month, how to save a report ...

1 year ago

Cumulative Update (November, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...

1 year ago

As part of my “SharePoint Look Book” series, I’m unpacking each of the templates in a video and will also supply the resourc...

2 years ago

We are thrilled to announce that tenant admins can now pin apps to Microsoft Teams meetings organized in their organization. The post Pre-pin ...

2 years ago

It is that awesome time of year again! On January 23rd, Microsoft announced the 2025 Wave 1 release notes for Dynamics 365 business applicatio...

1 year ago

Cumulative Update (October, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: General availability: Dynamics 365 Busine...

1 year ago

Hi, Readers.In Dynamics 365 Business Central: Countries/regions where Microsoft provides the regulatory compliance and other local functionali...

2 years ago

We are thrilled to announce that tenant admins can now pin apps to Microsoft Teams meetings organized in their organization. The post Pre-pin ...

2 years ago

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