Dynamics 365 Contact Center Videos

Building scalable sales processes with automated playbooks in Microsoft Dynamics 365 CRM!

If you're looking to scale your sales processes and take your business to the next level, automated playbooks in Microsoft Dynamics 365 CRM mi...

WhatsApp Integration with Dynamics 365 CRM – A Powerful Tool for Improving Customer Engagement!

If you're looking to enhance customer engagement, integrating WhatsApp with Dynamics 365 CRM can prove to be a powerful tool. This collaborati...

Guided selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

This video discusses the importance of guided selling and process compliance in MS Dynamics 365 CRM. Since every business has unique processes...

#KnowYourMaplytics: Tutorial 2 - How to search Dynamics 365 records based on geographic parameters!

Real-time Field Reps tracking, Territory Management et al- Dynamics 365 CRM Bootcamp Power Community

The Dynamics 365 CRM Bootcamp Power Community offers a deep dive into real-time field reps tracking, territory management, and other critical ...

Deepak Shrivastava on The MVP Show

In this episode of The MVP Show, Deepak Shrivastava takes center stage to talk about life and living in Houston. When he's not working, Deepak...

Using Advanced Lookup with Modern Advanced Find for Dynamics 365 and Power Apps

This video tutorial provides a detailed demonstration on how to effectively utilize the advanced lookup feature in Dynamics 365 and Power Apps...

WhatsApp Integration with Dynamics 365 CRM: An Exclusive First Look at WhatsApp4Dynamics!

WhatsApp4Dynamics is a new integration between WhatsApp and Dynamics 365 CRM, providing users with the power to leverage the world's most popu...

Territory management solution for Microsoft Dynamics 365 CRM – A quick introduction!

If you're looking for a comprehensive solution to manage territories in Microsoft Dynamics 365 CRM, then this quick introductory video is perf...

No more cherry-picking – Automate Assignment of Leads/Cases in Microsoft Dynamics 365 CRM!

This post is a video tutorial focused on automating the assignment of leads and cases in Microsoft Dynamics 365 CRM. The video demonstrates ho...